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CLIENT STORIES & REVIEWS
Your experience means the world to us. At The Newborn Elite, supporting your family through the journey of newborn care, postpartum transitions, and sleep guidance is our greatest passion.If we’ve had the privilege of supporting your family, we would love to hear about your experience! Your story not only brightens our day but also helps other growing families find the trusted care they need.
Please share your thoughts, advice, or overall experience in the comments section below.
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Comments (6)
Rated 5 out of 5 stars.
5.0 | 3 Ratings
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Eunice is a star! She helped us with our infant for several months and we could not have been more grateful to find her. Taking care of an infant is incredibly challenging, and as well prepared as we were, we were still in the dark when it came to so many aspects of baby care. Eunice kindly and patiently taught us many of the methods and approaches we continue to use to this day, especially with sleep training/conditioning. She truly set us up for success when it came to taking care of our baby, so that we felt more confident and equipped by the end of our time with her. Eunice is highly professional, skilled and knowledgable. Anyone would be lucky to work with her!
Eunice worked with our family for seven months following the birth of our second son in November 2025, and I genuinely cannot say enough wonderful things about her. She is an absolute master of her trade, and to say she is a wealth of knowledge would be an understatement. Her depth of experience and understanding of newborns is truly exceptional.
Not only did Eunice provide outstanding overnight care for our baby, but she was also an invaluable resource to us as we navigated some challenging feeding issues during his first few months. She was incredibly proactive in offering guidance, practical strategies, and reassurance. In fact, she recognized that our son likely had a milk protein intolerance before our pediatrician did. Her knowledge, intuition, and experience were invaluable during what could otherwise have been a very stressful time.
Eunice also provided excellent resources and advice on establishing healthy sleep habits, both during the day and overnight. Beyond her expertise with our baby, she was an incredible source of support to me as a postpartum mother. On countless occasions, she put my mind at ease when I raised concerns, always offering thoughtful, knowledgeable, and reassuring guidance.
She has such a calm, loving, and positive presence in the home. She is also incredibly thoughtful and considerate of older siblings, which made her an especially wonderful fit for our family.
We felt extraordinarily lucky to have Eunice supporting us during those early months. She is truly exceptional at what she does, and I would recommend her wholeheartedly to any family. If we decide to add to our family again, there is absolutely no question that we would want Eunice back.
Eunice helped us sleep through the night and feel fully confident with our newborn.
When we brought our baby home, we were completely overwhelmed. Our newborn needed to be on a phototherapy light mat around the clock for high bilirubin levels, and I was recovering from a very difficult delivery and a major C-section. Navigating medical gear while trying to physically heal felt almost impossible on our own.
The moment Eunice stepped into our home, the entire energy shifted. She calmly took charge of our baby’s specialized care, seamlessly managing the light mat routine so our baby stayed safe and comfortable. Because of her gentle expertise, I was able to actually rest, stay off my feet, and properly heal from my surgery.
Eunice didn't just care for our baby she cared for our whole family. She gave us back our sleep, answered every anxious question with warmth and patience, and turned a terrifying medical situation into a smooth, peaceful recovery. We cannot imagine those first few weeks without her and will forever be grateful for her support.
Navigating life with full term newborn twins and a toddler felt like a massive undertaking until Eunice joined us. From the moment she stepped into our home, she brought a grounded sense of calm, structure, and expert guidance to our chaotic season.
Her support with breastfeeding the twins, Spencer and Alexandra, was priceless, and she would even help put our 3 year old daughter, Riley, to bed so I could focus on nursing. Throughout the night, Eunice managed everything feeding support, diapering, soothing, and tracking their patterns allowing us to actually get restful sleep. What impressed me most was her observational eye; she was constantly tuning into their sleep cues, digestion, and behavior to help us gently shape healthy rhythms over time. Eunice didn't just help our babies sleep she built our confidence as parents and helped our entire family find our rhythm. We are forever grateful.
Eunice was a total game changer for our family when our twin daughters were born. She started caring for my daughter, Charly, when she was just a month old. At three months, Charly was diagnosed with hip dysplasia and put into a harness. As a single mother and with my parents in their 70s unable to assist much with heavy lifting or care I was overwhelmed. Eunice immediately stepped in with so much calm, patience, and confidence. She taught me how to safely bathe Charly, change her diapers, and dress her around the harness without causing her discomfort. Her support and guidance gave me the strength to navigate that stressful season. She was with us in Santa Monica until Charly turned six months old, and I honestly don't know how we would have managed without her. She feels like family to us.
Working with Eunice was an absolute lifesaver for our family. We welcomed twin boys born prematurely Alexander (4 lbs) and Nico (4.3 lbs) and as a mom struggling with severe postpartum depression, I felt completely overwhelmed. To make things more challenging, my husband travels frequently for weeks at a time for work, and both of our families live out of town with aging parents who couldn't be here full time.
Having Eunice’s overnight support for 5 months transformed our experience completely. She didn’t just care for our tiny preemie boys with exceptional expertise and gentleness; she was there to support me. She built up my confidence when I needed it most and gave me the peace of mind to rest and heal. We couldn't have navigated those first 5 months without her. Any family would be incredibly blessed to have her.